Structure Documents often usevisual differences to provide structure, such as changing text size or colour to act as a heading, and while these seem acceptable for most people, they are a major problem for those with visual impairments, and particularly anyone who uses a screen reader. The problem is that assistive software does not understand the reason for the changes to the text and so may strip it out or not highlight that there is a new section.
To fix this problem, you should use the Styles feature in your software to mark text as headings and make sure to use the correct heading sizes, e.g. Heading 2 for sub-elements within Heading 1 sections, Heading 3 in Heading 2, etc. Doing this will enable assistive technologies to navigate around a document more easily and enable easier understanding for people using the tools, and as a bonus it will also create navigation options for everyone. Another benefit of using Styles for adding structure to documents is that the look of them can be changed very quickly simply by changing the settings for the relevant Style.
Colour and contrast
It is often tempting to use colours to differentiate between sets of information, such as on bar charts and line graphs or as a text colour to tell students what to do and not do, however this causes problems in a few ways. People with colour blindness may not be able to differentiate between the colours that you have used and so the meaning that is being conveyed will be lost, likewise if the document is printed or read on a Kindle it is likely to lose the colours too. For this reason, you should not rely solely on colour to convey meaning, but should include other ways to visually differentiate, such as using patterns, different line styles and clear labels for charts and graphs or using structures like lists to group related text clearly.
Contrast is also an issue for many people, and not just those with visual impairments. Poor contrast in text and images can make it difficult to read or make out the detail in many common situations, such as when reading on a screen with lots of glare. The best approach is to use the most contrasting colours you can, such as very dark colours with white, and avoid pastel colours. While this may limit the visual appeal of the document slightly, it greatly improves accessibility and, when combined with the Styles above, allows people to adjust the document to suit their own needs.
Use of images
Images are important elements in many documents and resources, and are often the best way of illustrating a point or conveying information. However, when used in this way they present a major issue for people with visual impairments as assistive technology can’t process them and describe them in an intelligible and relevant way.
To fix this issue we can add “Alt Text” to the image that will be read out by the screen reader and so provide the necessary information to the student. The “Alt Text” should include the information that the image is conveying rather than a superficial description of the appearance of the image, for example if you have included a photo of a building then the “Alt Text” should include the relevant points such as “limestone building showing typical smoothing erosion of sculptural detail due to acid rain” rather than simply something like “A photo of a building”. If an image is included solely for visual interest, it should be marked as “decorative”, and so will be skipped by screen readers. To add “Alt Text” or mark images as decorative, you would generally open the image properties in the software, such as Word or Blackboard, and fill out the relevant information. Be aware that Word will generally try to provide an automatic description of the image, but these are rarely suitable for accessibility purposes.
Links
Links to web pages and online resources are another area when problems are common, particularly for screen reader users, but they can also be confusing for everyone if not created appropriately. Frequent ways of adding links are to either paste in the full web address as text or to add them to generic text like “click here”. The problem with including the link in the text is that screen readers will read it out character by character (e.g. “h t t p s colon backslash backslash” and so on) and often twice as it will read it first as the text then as the link, while the issue with the second is that it gives no context about the link and many screen readers will allow users to jump from link to link but a generic label means that they won’t know which is the correct one.
To remedy this, add the link to descriptive text of what is at the other end of the link.
Plain English
In an academic setting it is difficult to avoid the use of complex language, jargon, technical terms and so on, because of the complexity of the information being conveyed. However, simplifying your writing as much as possible is important for accessibility, with people with dyslexia or for whom English is a second language particularly benefitting from plain English. Unnecessarily complex language can be a barrier to understanding, but one that is often easily addressed. There will always be situations that require more complex writing than would be recommended for documents or resources aimed at a general reader, but simplifying as much as possible will make your writing much more accessible. The Editor tool in Word and PowerPoint can analyse your writing and suggest how it can be simplified.
Tables
Tables are an effective way to show structured information and data to readers, but they can be hard to navigate and interpret if not created with accessibility in mind. Screen reader users can easily lose track of which cell they are hearing in large tables, and it can be a struggle for anyone to keep track in multipage tables.
To make your tables more accessible you should:
- Use tables only for data, not for structuring information
- Never merge cells across rows or columns
- Only have one piece of information per cell
- Apply the proper table Styles to set the header row or index column