Digital Learning Drop-in

The digital learning drop-in is a virtual space providing help for staff in matters regarding digital learning pedagogies and tools.

Topics discussed can include (but are not limited to) pedagogical advice around the digital technologies, Blackboard, Turnitin, Panopto, PebblePad, Microsoft Teams for teaching, and Jisc Learner Analytics. This can be general advice, or a specific question about the use of digital tools. 

Accessing the digital learning drop-in

Live support in the digital learning drop-in is available:

  • Monday 10am - 3pm
  • Tuesday 10am - 3pm
  • Wednesday 10am - 3pm
  • Thursday - closed (please see other ways to get help with digital learning)
  • Friday 10am - 3pm

From 14th July 2025 the drop-in platform will move from Class Collaborate to Microsoft Teams. Please update bookmarks to this page to ensure you have the most recent link. 

Note: the digital learning drop-in cannot help with queries around IT issues such as user accounts, teaching spaces, hardware, software licensing, or administrative software outside learning and teaching (such as email, timetabling or SITS Online). See DTS for more help on IT matters, and timetabling or SITS help for issues relevant to those areas.

Please also note the digital learning drop-in is for staff only, except for instances where post-graduate students are teaching, or supporting teaching, themselves. Do not refer students to the drop-in for advice - student queries should be dealt with by Hallam Help.